Introduction

Welcome to the Service Quality Indexing (SQI) web application. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit and use our application. By using our application, you consent to the practices described in this policy.

Information We Collect

We may collect personal information in a variety of ways, including but not limited to, when you visit our application, register on the site, fill out a form, and in connection with other activities, services, features, or resources we make available in our application. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, organization name, and job title.
• Usage Data: Information about how you use our application, including the features you use and the actions you take.

How We Use Your Information

• To provide and maintain our application
• To personalize your experience and respond to your individual needs.
• To improve our application based on the information and feedback we receive from you.
• To provide customer support and address technical issues.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as data hosting, analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify any changes by posting the new policy on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.