Advisor, Banking & Financial Institutions
Center for Service Quality Enhancement (CSQE)
Abu Mohammed Saifuzzaman is an experienced banker having around 25 years of success records in the banking industry. He started his career with Eastern Bank PLC as Probationary Officer (4th Batch) in 1999 and later held different managerial & leadership roles in leading banks like BRAC Bank PLC, Eastern Bank PLC, City Bank PLC and ONE Bank PLC.
Mr. Saifuzzaman obtained Bachelor of Business Administration (BBA) with Major in Marketing and Masters of Business Administration (MBA) with Major in Finance which enables him with deep understanding of business processes. He has strong knowledge of banking products, operations, service quality, customer behavior and regulatory issues. He excels in delivering quantifiable results, managing large group of people towards achieving organizational goals while embracing the transformation process and ensuring service excellence throughout delivery channels etc.
Mr. Abu Mohammed Saifuzzaman is an enthusiastic, self-motivated and responsible person having strong business acumen to drive consistently under challenging environment.